This week’s release of Time in Status Cloud introduces the Duration Between Statuses report.
This new report type allows you to define multiple metrics where each metric shows the duration between two statuses in the workflow. It helps you measure the performance of your process over multiple statuses.
While the Status Duration Report shows each status individually or consolidates specified statuses into Consolidated Columns, Duration Between Statuses Report shows the total duration between two statuses and does not require identifying the individual statuses between the start and end statuses. This new report type is designed to be useful especially for SLA/OLA type metric measurements.
You can find the documentation about Duration Between Statuses report here and here.
As always, feel free to reach us through plugin@obss.com.tr or pluginsupport.obss.com.tr if you have any questions or suggestions.
