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10+ years in the marketplace

10+ years in the marketplace

Cloud Fortified

Cloud Fortified

The most capable Time in Status app in the Atlassian Marketplace

The most capable Time in Status app in the Atlassian Marketplace

Available for Jira DataCenter & Cloud

Available for Jira DataCenter & Cloud

3900+ customers in 110+ countries

3900+ customers in 110+ countries

Marketplace Bug Bounty Program Participant

Marketplace Bug Bounty Program Participant

Timepiece - Time in Status for Jira

Timepiece – Time in Status for Jira

The oldest and leading Time in Status app in Atlassian Marketplace

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FEATURES

IDENTIFY BOTTLENECKS AND RECOVER LOST TIME

IDENTIFY BOTTLENECKS AND RECOVER LOST TIME

Immediately get reports on status times. Identify bottlenecks in your process.
Easily define metrics like Cycle Time, Lead Time, Resolution Time, etc.
Discover time lost to blocking tasks and waiting for others.

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Easily see the time spent on each status in your workflow. Define Consolidated Columns to see the total time spent on a group of statuses. Ideal for getting reports on metrics like Cycle Time, Lead Time, Resolution Time, etc. Define Consolidated Columns to see the total time spent on a group of statuses. Ideal for getting reports on metrics like Cycle Time, Lead Time, Resolution Time, etc Statuses: Blocked - Waiting for Customer<br>Effortlessly get reports on times lost to waiting for others
VARIOUS REPORT TYPES

VARIOUS REPORT TYPES

Various other time-based report types to see assignee times, group times, assignee/status times, group/status times.
Duration Between Statuses report type to see SLA-like metric times that start at a status and end at a status.
Count-based reports to see how many times each status or each transition was used. Very useful to see metrics like reopen counts or block counts.
Date reports that show the date each issue transitioned to/from a status for the first/last time.
Any Field Count and Any Field Duration reports that show how many times or how long each issue field had each value.

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Status Duration report type shows how much time was spent on each status of your workflow. Assignee Duration report type shows how much time each issue spent assigned to each user. Group Duration report works just like Assignee Duration but instead of showing each user as a column, it consolidates users into columns that represent user groups. This way you can get reports showing the total time spent on different users groups. Status Count report shows how many times each status was used. Ideal for getting reports like Reopen Counts. Transition Count report shows how many times each transition was used. Similar to Status Count report but also shows the source status so offers a chance for an in-depth analysis. 4 types of date reports will give you the raw dates showing when each issue visited/left a status for the first/last time. The super advanced Any Field Duration report shows how long a field had each value. You can select any system or custom field for this report. Get reports showing the total time lost to each “block reason”, the total time spent waiting for each “vendor”, etc.
CUSTOM CALENDARS

CUSTOM CALENDARS

Define your custom business calendars with your own working days, working hours for each day and holidays. Get reports based on these custom calendars.
Each calendar has its own time zone so you can get customized reports for teams operating in different time zones.

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You can define custom calendars according to your organization’s working days and working hours. It is possible to define as many calendars as needed. Get Time in Status reports using your custom calendars to exclude non-working hours.
AGGREGATE REPORTS & TREND ANALYSIS

AGGREGATE REPORTS & TREND ANALYSIS

Get averages or sums of report times.
Use advanced analytics functions to see median or standard deviation of values.
See the trend over time by grouping your issues yearly, monthly, weekly, or daily.
Drill down into groups for further analysis.

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Use Average reports to see the average times. Available for all numeric report types. Get the report with no Group By fields to see the overall average. Select GroupBy fields for your average reports and get results in groups where the issues are grouped based on the field values of the fields you selected. Use parts of date fields for grouping and get a Trend Analysis report. Average is not the only Aggregation option. You can also get Sum reports that show the total time for each group. Median and Standard Deviation reports are also available for advanced analytics cases. Aggregate reports (Average, Sum, Median, Standard Deviation) allow you to drill down into each group to see the calculated source data.
CHARTS

CHARTS

Visualize data using one of many chart types.

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Visualize your data using one of several chart types. Visualize your data using one of several chart types. Visualize your data using one of several chart types. Stacked Bar
ISSUE VIEW TAB AND GADGET

ISSUE VIEW TAB AND GADGET

Use the Time in Status gadget to see reports on your Jira Dashboards. 
Use the Time in Status tab on issue view pages to get Time in Status reports for each issue.

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Time in Status also has Jira dashboard gadgets. All report types available on the main reporting page (including charts) are available through dashboard gadgets. Time in Status “Issue View Screen Tab” allows you to get the same Time in Status reports for a single issue. Issue View Screen reports also include charts.

REVIEWS

Maple Tan

Maple Tan

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Great app and even better customer service! Shout out to Emre for being so patient in walking me through my questions and helping me get the data I need. Both the production and Emre have helped me to save time for tasks I might have done manually.

Michael Allen

Michael Allen

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I am in the early stages of using TIS, but have to say the support is fantastic, I had a question about some data on one of the reports, Emre and the developers ended up adding this to the reports within days, which is unheard of really, we have all experienced the slow-moving wheels of software development

Krishna Varanasi

Krishna Varanasi

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This has become my favorite Jira plugin, I have been using the REST API tool for a year now, works great, is very well documented, and amazingly supported. The support team and development team respond swiftly and even requested improvements were delivered right away since they acknowledged the need and the gaps.

Richard Owens

Richard Owens

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Great app, does exactly what it says on the description and provides lots of options for filtering and visualising. Good work!

Brenno Barros Soares

Brenno Barros Soares

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This is by far my favorite plugin in Jira. It brings value and it adds features that are nearly impossible to accomplish without it. The support is very fast and it’s great. The REST API is well documented and gives us the freedom to do whatever we need with the data (data is not “trapped” in the plugin), for me it’s what caught my eye and made the decision easy when looking at similar apps. Keep up the great work!

SCOTT CHEUNG

SCOTT CHEUNG

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We’ve been using this for a few years and it helps our teams see what’s happening. We’re now moving to the cloud (just like everyone else) and needed some help from the support team. The response was fast and Emre.T solved my question and saved me “A LOT” of time.

Olcan Şimşek

Olcan Şimşek

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Must have app if you need to report about tasks and status duration. It has strong api and documentation. The support team responses so fast and the are very helpful.

Juan Felipe Cardona

Juan Felipe Cardona

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The add-on works as expected. The support team is very helpful. They just added a new feature for controlling the groups that can see the time in status tab in an issue view screen.

Kelly Arrey

Kelly Arrey

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This is a very handy add-on, and the helpdesk and dev team are super-responsive to customer feedback! I asked for an enhancement and they were able to turn it around in a week! Thanks team!

Elaine Chan

Elaine Chan

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Help desk is very supportive. Resolved the issue in dashboard view. It would be great if we can export the data in dashboard.

Andrew Chadwell

Andrew Chadwell

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Very fast and Helpful. I love the fact that after a couple back and forth in the help desk ticket, Emre T. was quick to ask if we could to a screen share to get to the bottom of the issue. Within 48 hours we had an update to the plug-in and all was well.

Rogelio Arosemena

Rogelio Arosemena

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Ideal for measuring the productivity of a team.

Zach Dhionis

Zach Dhionis

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Love this plug-in. Super helpful for our organization to track how long our jira tickets sit in different parts of our workflow. The out-of-the-box functionality jira comes with is not helpful at all. ‘Time in Status’ met all of our needs and we will be using this for a long time to help drive process improvements and clearly define bottlenecks. Awesome customer support as well. Quick and helpful. 5 stars!

Adam Fishlock

Adam Fishlock

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Very fast and very helpful customer service

Kristen Jourdonais

Kristen Jourdonais

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This is the best app on the marketplace for reporting and displaying status transitions and times for JIRA. I have tried them all and Time in Status is the most usable and accurate. They add support for new features all of the time and respond very quickly to help requests and make fixes quickly.

Gui Ávila

Gui Ávila

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Very fast customer service, and an awesome app. Thanks!!

Sergey Jivov

Sergey Jivov

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Great product and customer service. This plugin saved me a lot of manual work. It’s well maintained and expands with new functionality on a regular basis.

Anat Kutner

Anat Kutner

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Amazing customer service, Emre helped me get to the bottom of things until I got the report I needed, Thank you!

Gregory Kremer

Gregory Kremer

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Impeccable tech support. Had an issue with the add-on. It took no time for them to get back to me and resolve the issue. Thank you, Emre.

Ahmad Fansa

Ahmad Fansa

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Fantastic plugin, genuinely I’m using it for calculating delivery cycle efficiency, and it shows the discipline of engineers using JIRA but also if they are disciplined with updating the status of tickets it gives great indicators as to where they are struggling i.e. if it;s the QA area, or code review or In progress and so on… I have a whole dataset created off this plugin now, and do some nice calculations for SLA’s and so on, please do keep updating this plugin it’s great!

Jesse Ortega

Jesse Ortega

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The app has been good so far. The data that is able to be pulled really helps with calculating SLA’s. I have run into some minor issues and the support team has been awesome with helping to resolve them.

MAG-II

MAG-II

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This add on has been very valuable to our organization’s Jira instance. I also recently found that when I had a question about how to go about doing something that the Time In Status team was very helpful and responsive to my inquiries. I really do appreciate that. I would definitely recommend this add-on to anyone looking to track Issues’ time in status.

Trevor Glen

Trevor Glen

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Great support and documentation and the plugin has been good to help us optimise our processes.

Andrew JB

Andrew JB

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HEAD IN THE CLOUDS! Here’s why we love using Time In Status as a plug-in for our Jira Cloud instance: 1) This is SUCH a great plug-in and is perfectly resolving one of our key challenges for Service Desk team: Proving to a client that they are the bottle neck and we waiting so long for them. [Our Workflow now includes “Waiting For Customer” and we monitor that heavily] 2) But beyond that, it is providing us many more important reporting of KPIs plus surprisingly does way more than we had expected! 3) It is a little daunting at first but overall really user friendly and great UX. In particular, it’s use of JQL is brilliant. 4) The reporting and exporting functionality does work perfectly fine (ignore other reviews on this) 5) Support by OBSS is excellent. A quick process to submit JSD tickets with them, fast response times, and during screen-share of a Q&A session, we even got a free 45min introduction training to go through the whole App by Emre. Amazing!

Daniel Lucas

Daniel Lucas

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I really like the add-on, and the support was really fast to solve a bug we found. I would recommend to anybody who need to report some time data from Jira.

Kim Hassan

Kim Hassan

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The add-on gave us exactly the metrics we were looking for. We had one question for Support and they responded right away. Very helpful.

Csaba Horváth

Csaba Horváth

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Very good plugin , we’re using it for years. The support is very helpful and quick , perfect combo.

Michel Barros

Michel Barros

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Great APP, it works perfectly using filters and exporting its information to MS Excel. Thanks guys.

Juergen Lanner

Juergen Lanner

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We have bought the plugin and are very happy with it. It perfectly does what we expect and the support is really excellent.

Mark Hanson

Mark Hanson

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I’ve been a Jira Admin for about five years and have looked at innumerable add-ons. This product impressed me as being very clean with no hidden surprises, which I have found too often not the case in the add-on world. The UI is straightforward, textual, and easy to understand. With our customer base expanding, this tool gives us insight into where the increasing flow of customer requests needs attention.

John Blanch

John Blanch

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Time in status helps me to understand and report on lead and cycle times across our development and support organisation. I’ve been really impressed and pleased at the level of support that OBSS has provided. They’ve been responsive and have helped me work through any issue that I’ve had since installing the plug-in almost a year ago. Great product, great support – thanks OBSS.

Mustaq

Mustaq

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I have tried many plugins to get a report of how much time a set of JIRA tasks (JIRA saved filter) spend in a particular status. This tool beat out all other tools for my use. As a QA manager, this tool helps me study time in status for JIRA tasks “waiting to be tested” as well as how much time tasks spend “in QA”. One of the best option in this plugin is ability configure company specific business hours and holidays. Reports can still be generated based on business days or 24/7 time/days counting. The advanced option allows for selecting for saved JQL queries. Another great feature is, option to select only the status that need to be included in the report and unselect anything that is not needed. Export to Excel option is great as well. For me, the most useful sections are the “Hour Based Report” and the “Hour Based Average Report”. Functionally, this plug works. However, it could use some speed improvements, better UI and layout.